Alphabetical List
of Infobase Product Problems


Click on one of the letters below to go
to a listing of problems and keywords beginning with that letter.
A | B | C | D | E | F | G | H | I | J | K | L | M | N
O | P | Q | R | S | T | U | V | W | X | Y | Z

A

American History (CD Sourcebook)
(Windows 3.1 and Windows 95)

Ancestral Quest
(Version 2.0 and 1.1)
Ancestry Reference Library
(Family History Suite)
Andrea and Alexander (Sunday That One Day)
(Windows 3.1 and Macintosh)

Autobiographies are Missing
(Collectors Library 97)



B

Background Hymns
(Collectors Library 97, Collectors Library 95)
Backing Up the Journal Keeper
(Family History Suite)
Biographies are Missing
(Collectors Library 97)
Bonus Titles
(Collectors Library 97, Collectors Library 95, Family History Suite)



C

CD Sourcebook of American History
(Windows 3.1 and Windows 95)
Childrens Products
(Sunday That One Day and Journey West)
Clean Installation
(Collectors Library 97, Collectors Library 95)
Click on "Contents" and nothing happens
(Collectors Library 97, Collectors Library 95)
Collectors Edition
(Windows 3.1, Windows 95, DOS)
Collectors Library 97
(Windows 95, Windows 3.1, Macintosh)
Collectors Library 95
(Windows 95, Windows 3.1, Macintosh)
Configuring the Web Launcher
(Family History Suite)
Contacting Infobases
(Infobases Technical Support)
Copyrighted Hymns
(Collectors Library 97, Collectors Library 95)
Common Solutions
(All Products)
Creating New Databases in Ancestral Quest
(Ancestral Quest)
Creating an icon for Ancestral Quest
(Ancestral Quest)
Creating an icon for the Web Launcher
(Family History Suite)



D

Deluxe Edition
(DOS)
Deluxe Journal Keeper
(Family History Suite)
Dos Products
(Scriptures, Deluxe Edition, Bible, Gospel Library, etc.)
Downloads and Patches
(All products)



E

Email Infobases
(Infobases Technical Support)
"Error Creating File %s"
(Collectors Library 97, Collectors Library 95, Family History Suite)
Errors While Using
(Collectors Library 97, Collectors Library 95, Family History Suite)
Exporting GEDCOM files
(Ancestral Quest)



F

The Family History Suite
(Pioneer History, Geographical Reference, Ancestry Reference, LDS Vital Records)
Fatal Exception Error
(Deluxe Journal Keeper)
"File to Large to be Opened in NotePad"
(Ancestral Quest)
File %s (Error Creating)
(Collectors Library 97, Collectors Library 95, Family History Suite)
"Find LDS Collectors Library"
(Collectors Library 97, Collectors Library 95)
"Find Library"
(Family History Suite)
Fixes, Downloads, and Patches
(All products)
Folio Server
(Collectors Library 97, Collectors Library 95, Family History Suite)



G

Garbled Sound on the Tours on Windows 3.1
(Collectors Library 97, Collectors Library 95)
GEDCOM files
(Ancestral Quest)
General Protection Fault in PAFWDLL.DLL
(Ancestral Quest)
Geographical Reference Library
(Family History Suite)
Gospel Library
(Windows 3.1, Windows 95, DOS)
Guided Tours
(Collectors Library 97, Collectors Library 95)
Guided Tours won't play
(Collectors Library 97)



H

Historical Library
(Windows 3.1, Windows 95, DOS)
Home
(Infobase Technical Support)
How do I create an icon for Ancestral Quest
(Ancestral Quest)
How do I create an icon for the Web Launcher
(Family History Suite)
How to Export a GEDCOM file
(Ancestral Quest)
How to Import a GEDCOM into an existing database
(Ancestral Quest)
How do I install Collectors Library 97
(Collectors Library 97)
Hymns are Copyrighted
(Collectors Library 97, Collectors Library 95)
Hymns and Background Hymns
(Collectors Library 97, Collectors Library 95)
Hymns won't play -- Checking MIDI
(Collectors Library 97, Collectors Library 95)



I

Icon (Creating for Ancestral Quest)
(Ancestral Quest)
Icon (Creating for the Web Launcher)
(Family History Suite)
Icons (No icons appear after installation)
(Collectors Library 97)
"Illegal Operation" in Windows 95
(Collectors Library 97)
Importing and Exporting GEDCOM files
(Ancestral Quest)
Installing and Starting
(Collectors Library 97, Collectors Library 95, Family History Suite, Ancestral Quest)
Installing Share.exe
(Collectors Library 97, Collectors Library 95, Family History Suite)



J

Journal Keeper
(Family History Suite)
Journey West
(Windows 3.1, Windows 95)



K

Kernel Update for Windows 95
(Ancestral Quest)



L

LDS Ancestral Quest
(Version 1.1, 2.0, and 2.0a)
LDS Collectors Library 97
(Windows 3.1, 95 and Macintosh)
LDS Collectors Library 95
(Windows 3.1, 95 and Macintosh)
LDS Family History Suite
(Windows 3.1, 95)
LDS Vital Records Library
(Family History Suite)



M

Map of this Site
(Infobase Technical Support)
"Master Infobase Not Found"
(Collectors Library 97, Collectors Library 95, Family History Suite)
Multi Media
(Collectors Library 97, Collectors Library 95)
Merging Files
(Ancestral Quest)
MIDI (Hymns won't play)
(Collectors Library 97, Collectors Library 95)
Modifyin Web Sites in the Web Launcher
(Family History Suite)



N

No icons appear
(Collectors Library 97, Collectors Library 95)
No sound on the Guided Tours
(Collectors Library 97, Collectors Library 95)



O

Older Windows Libraries
(Gospel, Historical, Collectors Edition Libraries, CD Sourcebook of American History)



P

Passwords on the Journal Keeper
(Family History Suite)
Patches and Downloads
(All products)
%s (Percentages-Error Creating File %s)
(Collectors Library 97, Collectors Library 95, Family History Suite)
Phone Numbers
(Infobases Technical Support)
Photo Gallery
(Collectors Library 97)
Pioneer Heritage Library
(Family History Suite)
Printing Reports
(Ancestral Quest)



Q



R

Reconciling the Shadow File
(Collectors Library 97)
Restoring a backed up Ancestral Quest Database
(Ancestral Quest)
Restoring a backed up Journal
(Family History Suite)



S

Serial Number Problem (Vueprint asks for #)
(Collectors Library 97, Family History Suite)
Setup (How to install)
(Collectors Library 97, Collectors Library 95, Family History Suite, Ancestral Quest)

"Share not Loaded" -- Installing Share.exe
(Collectors Library 97, Collectors Library 95, Family History Suite)
Site Map
(Infobase Technical Support)
Solutions
(All Products)
Sunday That One Day
(Windows 3.1 and Macintosh)



T

Technical Support Home Page
(Infobase Technical Support)
Tours won't play
(Collectors Library 97, Collectors Library 95)
Tutorials
(All Products)



U

"Unable to Access Drive"
(Collectors Library 97, Collectors Library 95, Family History Suite)
"Unable to Access Custom DLL"
(Collectors Library 97)
"Unable to Read Sufficient Data"
(Collectors Library 97, Collectors Library 95, Family History Suite)
"Unable to Start Folio Server"
(Collectors Library 97, Collectors Library 95, Family History Suite)



V

Video for Windows
(Ancestral Quest)
Vital Records Library
(Family History Suite)
VuePrint Needs Serial Number
(Collectors Library 97, Family History Suite)
VuePrint Trial Period is Over in Photo Gallery
(Collectors Library 97, Family History Suite)



W

Web Launcher
(Family History Suite)
World Wide Family History Network
(Family History Suite)



X-Y-Z



Copyright ©1997 Infobases, Inc. All rights reserved.
This site was last revised August 1997 by Paul Seamons
For further help email to [email protected]